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HabiVue Arc
HabiVue Arc / Help

How can we help?

Find quick answers about the iPhone app, your HabiVue account, Premium access and billing. If you still need help, send us a message below.

01App firstAll design tools are in the iPhone app.
02One accountUse the same credentials on the web and in the app.
03Cancel onlineUse the secure cancellation page.
Frequently asked questions

The essentials, explained clearly.

Where do I use HabiVue?

All photo redesign and Premium functionality is inside the HabiVue iPhone app. This website is for downloading the app, starting Premium and managing billing or cancellation. Your app account is created automatically after checkout.

Are my website credentials also my app credentials?

Yes. The credentials delivered after checkout are the same credentials you use to sign in to the HabiVue app.

How much does Premium cost?

Available offers are 3.00 EUR for a 3-day paid Premium trial, 7.00 EUR for a 7-day paid Premium trial, or 19.99 EUR for 2 weeks without a trial. After the selected initial period, the subscription renews automatically for 19.99 EUR every 2 weeks until canceled. The selected amount and period are shown before payment.

When does Premium become active?

Premium becomes active after the billing confirmation is received and verified. Use the same email and the credentials delivered after checkout to sign in to the iPhone app.

How do I cancel?

Open the cancellation page, enter the checkout email and the last four card digits, then submit the request before the next scheduled charge. A confirmed cancellation prevents future renewals. Cancel subscription.

What happens after I cancel?

A confirmed cancellation stops matching HabiVue subscriptions from renewing. If you need help locating the purchase, contact support without sending full card details.

I cannot sign in to the app. What should I check?

Confirm that you are using the email address and password delivered after checkout. Passwords are case-sensitive. If the problem continues, use the contact form and choose App access and credentials.

What should I include in a billing request?

Send the purchase email and transaction reference if available. Never include your password or full card details.

Contact support

Still need a hand?

Tell us what happened and we will reply to the email address below. Never send your password or full card details.

Useful if it differs from your reply email.

Prefer email? Write to support@habivueapp.com